Help centre
Clear answers to essential questions about Pelin.
Remember: this website does not accept orders; orders will be placed only in the mobile app.
Pelin is a specialized mobile app for choosing fresh fruits and vegetables and following the delivery process.
No. This website is only for information and app downloads. All orders are placed through the Pelin mobile app.
Initial delivery zones will be announced when the app launches. You will be able to check address coverage in the app.
The application is planned to support secure payments through Visa, Mastercard, Apple Pay, and Google Pay. Availability will be confirmed before launch.
Preparation, dispatch, and delivery status updates will be shown inside the mobile app.
Fresh fruits and vegetables are checked during selection, packed with care, and assigned to an organized delivery route.
Timing will vary by zone, route, and preparation. The app will show an estimate before confirmation.
Current support channels will appear on the Contact page and in the mobile app when the service launches.
App Store and Google Play links on this site will be updated after publication.
Data processing should follow the app privacy policy and applicable law. The legal texts on this site are draft templates awaiting legal review.
Principles will depend on product condition and order circumstances and will be explained in the app after legal and operational review.